Book without any worries -our cancellation conditions
So you can book without any worries - our cancellation conditions
All bookings and rebookings in connection with Covid19 and which may arise are still free of cancellation charges
concrete: Official closure of the hotel, border closure in the host country or at the Austrian border
Money back guarantee for deposits already paid in case of border or hotel closure! Of course we also offer a rebooking to another date.
Our cancellation conditions for the case that you withdraw from a firmly agreed room reservation, you will be charged cancellation fees in the following amount:
up to 3 month before the agreed arrival: 0%.
up to 1 month before the agreed arrival: 40% of the price agreed for the booked stay
7 days to 2 days before the agreed arrival date: 70% of the agreed price for the booked stay.
If you cancel later, do not arrive or depart early, we have to charge 90% of the agreed price.